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Downs Way Medical Practice
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Online Services

Information on Proxy Access

eConsult

Get sick notes, GP letters and recent test results online.

Fill out a quick form and get what you need by the end of the next working day or sooner.

Get started

The Patient Journey with eConsult

Patient Access

The practice currently offers online facilities to:

  • book and cancel appointments
  • order repeat prescriptions
  • view summary record items

If you would like to sign up for Patient Access, please speak to our reception team.

Sign in once you have an account

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Have you got the NHS App?

At home or on the move, with the NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • access your Covid vaccination status
  • book and cancel appointments at your GP surgery
  • sign up for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple sign up process. The app has been designed, built and tested so that your personal information is always safe and secure.

If you want to learn more, visit the NHS App page on the NHS UK website.

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Istead Rise Surgery

Istead Rise Surgery, Worcester Close, Istead Rise, Gravesend, Kent, DA13 9LB

  • 01474 247003

Shorne Village Surgery

Crown Lane, Shorne, Gravesend, Kent, DA12 3DY

  • 01474 247003

Summerhouse Surgery

Beaconsfield Road, Bexley, Kent, DA5 2AE

  • 01322 402210
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