Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long term treatment. Repeat prescription requests can be made in writing or by calling at the surgery during opening time Monday to Friday. They may also be requested by fax or by the form below. Sorry, but to avoid mistakes, we cannot take requests by phone.

Only items on your repeat prescription list can be ordered this way, any other requests will not be issued.

We are unable to take orders or issue prescriptions at weekends, public holidays or out of normal surgery hours. Please allow 48 hours before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering. Please enclose a stamped, self-addressed envelope if you want us to post your repeat prescription back to you. If you want it sent directly to a chemist, please mark the request clearly to show this.

To order Online Repeat Prescriptions - Please register for and use the NHS App.


We have provision to dispense to Istead Rise and Shorne patients who live more than one mile from a chemist. The Health Service Regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing when they join the practice or move house. For further information, please telephone the surgery and a member of our dispensary staff will be pleased to answer your enquiries. The practice also offers a delivery service for housebound dispensing patients, with deliveries on Tuesdays and Fridays. During the COVID 19 National Emergency, the practice is also providing deliveries to patients who have been advised they are in the High Risk Shielding Group, where they have no family, friends or carers who can collect medicines from the surgery on their behalf.

Dispensary Opening Hours

For those patients able to use the practice dispensaries, opening times are as follows:

Istead Rise

Monday 0845-1200 1500-1830
Tuesday 0845-1200 1500-1830
Wednesday 0845-1200 1500-1830
Thursday 0845-1200 1500-1830
Friday 0845-1200 1500-1830


Monday 0845-1200 1530-1830
Tuesday 0845-1200 1530-1830
Wednesday 0845-1200  
Thursday 0845-1200 1530-1830
Friday 0845-1200  
Local Services, Let