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Changes to the way patients interact with the surgery from 29th March 2021 Posted on 10 Mar 2021

 

 

We are excited to announce that from 29th March 2021 we will be changing the way we offer appointments for our GPs and clinicians by using an online consultation service called eConsult. Rather than calling the practice we ask patients to complete an online consultation (via eConsult) to gather the required information to ensure you get the care you need. You can ask for advice about health conditions, symptoms or request sick notes, GP letters and fit notes online.

 The clinicians will review your request and may offer you a face-to-face appointment at the surgery, a telephone call or message you with advice. We will respond to requests before the end of the next working day.

The service is already live and available on the website.

 eConsult is available around the clock, day or night, and on the weekend.

 

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